Privacy Policy

• We collect personal information that you provide to us
• We do not process sensitive personal information
• We do not receive information from third parties
• We process your information to provide, improve, and administer our Services
• We do not share information with third parties for marketing purposes
• We keep your information only as long as necessary
• You have rights regarding your personal information

We collect information you provide directly including: name, email address, phone numbers, delivery addresses, and business operational data entered into the platform.

Automatically collected information includes: log data, device information, and location data (for delivery drivers who grant permission).

We use the following third party services to operate Grey:

• Supabase — database hosting and authentication
• Vercel — application hosting and deployment
• Anthropic — AI processing for operational briefings
• Google Maps — route optimization and location services
• Twilio — SMS delivery notifications (when enabled)

We use the information we collect to:

• Provide and maintain our Services
• Process delivery operations and scheduling
• Send delivery notifications to customers (with consent)
• Improve our Services
• Comply with legal obligations

We retain your information for as long as your account is active or as needed to provide Services. Customer operational data is retained for the duration of the client relationship.

California residents have the right to:

• Know what personal information we collect
• Delete personal information we hold
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising privacy rights

To exercise your rights, contact us at: privacy@thegreynetwork.com

We use essential cookies only — required for authentication and keeping users logged in. We do not use tracking, analytics, or advertising cookies.